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Deadbeat customer- part II

March 26th, 2008 at 04:04 pm

Ok, so I kept calling until the receptionist knew my voice/number and refused to take my calls...no problem, I just dialed a different number and got someone else (it's one of those "rescue services" provided by a local cell phone company to its customers, so they HAVE to answer). I even had a bit of a spat with her, because she said: oh, yeah, I know, we will give her the message. And I asked: are you sure you got my last name right? Sure. Ok, could you spell it for me, just so I make sure you got it right? I can spell it, lady, don't worry. Really? go ahead, spell it for me! ...you catch the drift (only the people that KNOW me get my last name right...everyone assumes its either Lazo or Larios or Claros...)
Anyway, I called again today (gave her 3 days to respond to my last message)...since I was told she's not in, I asked for her boss...I was told HE's not in (not sure I believe it, it might just be the secretary trying to cover for the girl that contacted me)..ok, so I ask for his e-mail...would you believe the secretary "doesn't know what his e-mail is"?...yeah, me neither. So, I asked for a fax number (she couldn't withhold THAT from me, could she?) I wrote a very nice memo explaining that I had been contacted to do the job on 2/26, agreed that terms of payment where "immediate" and that I had delivered the work on 2/27...I also added that I normally deal with the person that contracts me directly but, that since I had fruitlessly tried to contact this girl (didn't use that expression, of course!) for the past month, I felt I had no other recourse but to contact him directly. I stated the amount I was owed and asked for a speedy payment. I included a copy of all the translated documents, a copy of the email I sent the girl and a copy of the fax transaction report...
Of course, I also added my phone # and email...

I hate this!...I should have asked to get the original documents (birth certificate and other legal docs) and not release them until I had the $$$ instead of making things easier for her by telling her she could scan them and send them to me via email/fax!

2 Responses to “Deadbeat customer- part II”

  1. Thrifty Ray Says:

    I am sorry you are having to deal with all of this..why do people put others through such hassles?? Hopefully the owner will come through for you.

  2. merch Says:

    Personally, I would call back and send a certified mail basically stating that if you do not receive payment that you will be taking them to small claims court.

    Or if you have a lawyer, I would have them call the place and speak with them. In court you should be able to reclaim your legal fees.

    Personally, I think you have been too nice and the time for being nice is over.

    Good luck and don't let them push you around.

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